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Meet Our Team & Discover Our Philosophy

Your Journey

Your Home

Your Independence

Meet Our Dedicated Team

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Greetings!

 

We’re Ashley & Jeff, the dynamic duo behind Remember When Homecare. Our journey began in 2021, fueled by a collective passion for making a difference in the lives of others.

Ashley, originally from Stewiacke, has a background in healthcare, which has instilled in her a deep sense of compassion and a commitment to giving back. Coupled with her creative design skills, she brings a unique blend of empathy and artistic vision to our initiatives.

Jeff, hailing from Dartmouth, brings to the table a remarkable career spanning almost two decades in public service. His wealth of experience has ingrained in him a strong sense of duty and a genuine desire to contribute to the well-being of our community.

Ashley Boucher, Founder (She/Her)

Jeff Boucher, Founder (He/Him)

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Jenna Fralick, BScN RN

Care Director

(She/Her)

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Steph Redden, LPN,

Care Manager

 (She/Her)

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Shauna MacNeil,

Care Scheduler

(She/Her)

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Madeleine Clancy,

Care Scheduler

(She/Her)

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Valarie Hilchey, RN, Hiring Manager

(She/Her)

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Verta Miller,

Community Outreach,

(She/Her)

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Monty,

Office Dog

(Canine Morale Officer)

Meet the Heart of Remember When Homecare

At our core, we believe in fostering a culture of excellence,compassion and connection, where every member of our team plays a crucial role in delivering exceptional private homecare services. Our team philosophy is built upon the following guiding principles:

Accountability: We hold ourselves accountable to the highest standards of care, taking responsibility for our actions and continuously seeking ways to improve. We believe in transparent accountability to our clients, their families, and our team members, fostering a culture of trust and integrity.

Collaboration: We believe in the power of collaboration, working seamlessly together to achieve common goals, fostering strong partnerships within our team and with clients, families, and healthcare professionals.

CommunicationClear and open communication is the cornerstone of our teamwork. We prioritize transparent communication channels to ensure that information is shared effectively and efficiently among team members, clients and their families creating a supportive network that enhances the overall care experience.

Connection: We understand the importance of building meaningful connections with both our clients and colleagues. By fostering genuine relationships, we create a supportive and nurturing environment for everyone involved.

ConsistencyConsistency is key to delivering quality care. We strive to maintain consistent practices and standards across all aspects of our work and foster positive rapports between clients, caregivers and management.

Continuity of CareWe recognize the significance of continuity in care. By providing seamless transitions and consistent support, we ensure that our clients receive appropriate care through every stage of life.

Person-Centered Care: Our approach to care is holistic, encompassing the whole person and addressing not only their physical, but their spiritual, emotional, and social well-being. We center our services around the individual needs and preferences of each client, aiming to empower them while preserving dignity and autonomy.

Professionalism: We conduct ourselves with the utmost professionalism in every interaction. Our team members are trained, qualified, and dedicated to upholding the highest ethical standards in their work.

Reliability: Our clients rely on us to be there when they need us most. We prioritize reliability and dependability in our services, ensuring that our clients and their families can trust us to deliver consistent support.

Respect: Respect is fundamental to our team dynamic. We treat everyone with dignity, empathy, and understanding, valuing the unique perspectives and lived experiences of each individual.

By embracing these principles, we strive to create a supportive, collaborative, and client-centered environment where every member of our team thrives and every client receives the highest quality homecare services.

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